Mindful Listening (HBR Emotional Intelligence Series)
Peter Bregman
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Mindful Listening (HBR Emotional Intelligence Series)
by Peter Bregman
Ebook specifications
- Pages
- —
- Reading time
- —
- File size
- 0.9 MB
- Published
- 3/5/2019
- ISBN
- 9781633696686
- Formats
- EPUB
Book synopsis
Part of the HBR Emotional Intelligence Series, this guide explores the essential human side of professional life through the lens of mindful communication. The book challenges the common misconception that listening is a passive act, instead framing it as an active, two-way dialogue that builds trust and fosters discovery. Readers will learn how to transition from being a passive 'sponge' to an active 'trampoline' that amplifies and clarifies the ideas of others.
What you'll take away
- Move beyond passive silence by asking questions that promote discovery and insight.
- Build a safe environment where difficult or emotional issues can be discussed without judgment.
- Practice 'trampoline' listening to energize and amplify the speaker's thinking rather than just absorbing it.
- Learn to recognize the six levels of listening, from clearing distractions to clarifying deep assumptions.
- Understand how emotions and nonverbal cues affect communication and leadership effectiveness.
About the author
Peter Bregman
Peter Bregman is a contributor to the Harvard Business Review and an expert on leadership and emotional intelligence. He is joined by various specialists, including Jack Zenger and Joseph Folkman, the CEO and President of Zenger Folkman respectively.
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